Providing Feedback
1. Focus and Timing
- Observe Patterns Before Giving Feedback:
A coach should delay corrective feedback until a consistent pattern emerges in a player’s actions. Observing patterns—whether positive habits or repeated errors—ensures that feedback targets meaningful adjustments rather than isolated incidents. Addressing isolated, infrequent mistakes often leads to overcorrection and distracts players from meaningful improvements.
Example:
If a player consistently pops up dinks due to poor footwork and backswing, focus can appropriately be placed on these deficiencies. However, being too quick to correct a single error caused by an awkward bounce—and attributing it to a factor that may not be consistently linked to errors—is unnecessary and counterproductive.
- Provide Singular Focus for Corrections:
Feedback should focus on one specific adjustment at a time. Overloading players with multiple corrections, especially beginners, often splits focus and slows meaningful improvement. Coaches should identify the most pressing issue, address it clearly, and monitor progress before introducing additional corrections.
Example:
“Let’s focus on getting your paddle face more open at contact during dinks. Once we start to improve that, we’ll move to corrections I have for your stance.”
Singular focus helps players make progress without feeling pressured to fix multiple problems simultaneously.
- Leverage Practice Breaks for Feedback:
Take advantage of natural pauses—such as water breaks or drill transitions—to provide smooth feedback that allows players to absorb suggestions without feeling rushed or distracted. This approach gives players a chance to mentally process feedback before resuming play.
2. Purpose-Driven Feedback
- Align Feedback with Stated Objectives:
Feedback should directly support the goals and focus areas established for the session. Coaches should tie corrections during a drill or exercise to the specific area of focus that has been previously highlighted. This approach keeps players locked in on the stated objectives rather than scattering their concentration across unrelated topics.
Example:
If the session’s focus is on third-shot drives, a coach should keep their corrections primarily connected to third-shot drives rather than expanding too broadly to other adjustments during the exercise. Aligning feedback with objectives keeps players focused and prevents distractions caused by unrelated corrections.
- Identify Missteps That Impede Success:
Coaches should pinpoint the specific actions or habits that are primarily responsible for holding a player back from achieving success and prioritize those corrections. Missteps with the greatest impact on performance should be addressed first, before moving to secondary refinements.
Example:
If a player’s returns frequently land short due to poor weight transfer, and this issue repeatedly leads to lost points, a coach should first focus on correcting their return of serve. Addressing and correcting the root causes of poor returns should take precedence before progressing to less pressing shots and their related missteps.
Identifying what prevents a player from achieving success and making the appropriate corrections ensures players improve as rapidly as possible by addressing clear deficiencies.
- Provide Actionable Corrections Using Demonstration, Verbalization, and Restatement of Objectives:
To make feedback clear, specific, and actionable, corrections should combine verbal cues and demonstrations that clarify the desired adjustment. Coaches should also restate the broader objective when appropriate to reinforce the purpose behind the correction.
Example:
- Verbal Cue: “Keep your paddle face slightly more open on this volley dink to control your height. Watch how I angle my paddle here. This is one of the most important elements to maintaining margin and consistency with your volley dinks like we have been working on.”
- Demonstration: Show proper paddle angle and let the player shadow the movement to reinforce the correction.
Clear and actionable instructions, paired with demonstration and connections to broader goals, keep feedback focused and free of ambiguity.